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Curious? Join our community

We’re all ears

Questions? Feedback? We’re Melbourne-based and ready to help.

Call us Monday to Friday from 9am to 5pm on 03 8400 4476, or catch our FAQs here.

ilume HQ

245 St Kilda Road, St Kilda VIC 3182

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What ilume tracks

ilume calculates how many calories equals how many grams and adjusts continually.

ilume your mini athlete's daily steps, distance, plus their most active times of day.

ilume your dog’s zzz’s between 8pm and 8am. Compare sleep patterns and check sleep quality as you go.

ilume your dog's inactive minutes to see if they've been busy running or busy sunning.

COMING SOON - ilume your dog’s gut health in all new ways. Check for intolerances, allergies and more.

ilume mindful insights daily. Discover more as your dog grows and your life changes.

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Resting

Intolerances

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Immunity

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Microbiome

Health

Inflammation

Immunity

Intolerances

Allergies

Inflammation

Immunity

Ageing

Microbiome

Health

Inflammation

Immunity

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Our Approach

We collaborate with leading scientists and veterinarians from Massey University (NZ) and University of Melbourne.

Our clinical programs extend from our food (investigating the canine microbiome) to our tech (a caloric expenditure study).

ilume meals are formulated with expert guidance to ensure they exceed 'nutritionally complete' standards.

A biologically healthy diet for dogs is our ultimate aim. We're working with Massey University to lead the way on this.

We’re working on simple at-home health assessments (e.g. saliva tests) to help you diagnose intolerances and allergies.

We actively work on countering obesity in dogs by optimising the amount of food your dog needs.

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Subscribe Shop now

Dinner

Poached Turkey Medallions with spinach mousse, slaw & bone broth

We start with 100% Australian turkey breast, wrapped around a minty spinach mousse, poached in its own juices. Next, our crispy slaw - local chicken noodles, crunchy chicken jerky, carrots, pumpkin and broccoli - gently air-roasted for texture. And for the finale, our tasty bone broth - simmered for 18 hours slow-and-low to draw out the goodness of collagen, amino acids and minerals your dog will love.

Ingredients

Turkey (45%), 

Chicken (25%), 

Water, 

Carrot, 

White rice, 

Pumpkin, 

Broccoli, 

Spinach, 

Egg, 

Collagen, 

Mint.

74%

Protein

9%

Fat

12%

Carbs

Poached Turkey Medallions

74%

Protein

9%

Fat

12%

Carbs

Welcome to your ilume™ experience

Our system works in unison with your dog. So before we can tailor our chef-prepared meals to your dog’s needs, let’s understand what makes them unique.

This ilume is just for

Your dog’s name

How old is ?

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years old

is a

Cross, or mix? We love them all. Choose your dog’s dominant breed.

Search Breed
  • Toy Puddle
  • Toy Dutchun
  • Toy Pug

How energetic is on a normal day?

Pick one

How much does weigh?

Not Sure? We’ll estimate this for you, based on your breed’s average weight. You can update it later in your app.

Your dog’s weight in kg
kg

What is ’s body shape

Pick one

What kind of food does eat at home?

Pick the ones you usually serve

Please specify

Does have any current or previous health conditions for us to consider?

Does have any known food intolerance or allergies?

Let’s unlock ’s ilume

ilume™ is tailored specifically to your dog, full of the wholesome nutrition your dog needs to thrive. Take a glimpse of what makes us so special.

Science-backed meals, developed by pet food nutritionists

Fresh ingredients and recipes, tailored to your dog’s unique biology

Portions that adapt with your dog’s lifestyle factors and vitals

Let’s choose ’s dinner

You can change this at any time in the ilume app

We take allergies very seriously, so we’ll need to customise some options for your pup. Give us a call on 03 8400 4476 or live chat with our Customer Care team now.

Let’s choose ’s breakfast

You can change this at any time in the ilume app

Which of the below are your top priorities for in the next 3 months?

Choose your Top 3.

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How would you like to ilume?

Choose from two options: subscribe to a plan, or start with a taste.

How would you like to ilume?

Choose from two options: subscribe to a plan, or start with a taste.

Pay just $0.00 for 14 days of meals, then you pay $0.00 every fortnight.

Get easy fortnightly meal delivery. Pause or cancel anytime.

Nothing to hide. See our terms & conditions

Dinner

Breakfast

Tech

Currently Sold Out! More coming June 2022.

Your dog’s tracker, smart bowl and hub work in unison with your ilume companion app (iOS & Android). Currently Sold out more stock arriving June 2022.

What our customers say

“

The ilume meals look delicious and our dog is so happy at meal time! Now he is so eager and loves his breakfast and dinner. He is certainly one content dog! ⭐️⭐️⭐️⭐️⭐️

Troy, Hudson’s dad –

Warrenwood, VIC

“

The ilume meals have been such a game changer for Olive. She is visibly excited for meal time, and we love prepping her meals. Great to see real time data of how active she is during the day. It gives us extra motivation to give Olive adequate exercise. ⭐️⭐️⭐️⭐️⭐️

Mick, Olive’s dad –

St Kilda, VIC

“

Very happy with the meals, high quality ingredients, interesting variety, easy to prepare, best of all Tizzy loves her food! Interesting to see the data on activity, app looks good, clear and easy to use. She has been healthy and full of energy. ⭐️⭐️⭐️⭐️⭐️

Sinead, Tizzy’s mum –

Brighton East, VIC

Why is this perfect for

01
Fresh Food
Crafted in our kitchen from the freshest, human-quality ingredients. Premium quality meals are prepared when you order with calories and nutrients specific to your dog’s needs.
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Feed Exactly
Tech that gives you insight into your dog’s activity and sleep trends. Intelligently optimises feeding. For your dog’s nutrition and daily health.
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Science-backed
Recipes and health insights informed by the latest canine research. Working closely with University partners. Conducting significant new studies.

Every ilume™ system is as unique as your dog

Your system learns from your dog in the moment, then optimises their nutrition as they grow. When they’ve had an extra walk or a longer sleep-in, ilume pivots and adapts. Because tomorrow never looks like today.

Real change you can see

Watch for visible benefits

Many of our early adopter dogs experienced improved energy levels and thicker, shinier coats within a few weeks of eating ilume.

Learn more as our tech adapts

Your dog has unique needs and different days. Some are busy. Some are messy. Some are lazy. Our tech senses this and reveals powerful insights.

Feast on their joy

There’s nothing like seeing your dog really dig into their meal. And with ilume, you can also dig into their health. It’s a match made in heaven.

See how ilume can transform your dog

Learn more about ilume

We are ilume Privacy policy

At ilume, your privacy is important to us. We are committed to supporting the Australian Privacy Principles and our procedures relating to personal information are designed to ensure that you are fully protected in accordance with our obligations under the Privacy Act 1988 (Privacy Act) and data protection legislation.

When using our website at <https://www.weareilume.com/> (Website) or mobile application (App), you consent to the collection, use and disclosure of your personal information, but only in accordance with this Privacy Policy (Policy). This Policy applies to We Are Ilume Pty Ltd (ACN 636 419 479) (ilume) and related entities, and we may change this Policy from time to time. Any updated versions of this Policy will be posted on our Website and App. This Policy was last updated in May 2021.

01

Collection of your personal information

In the course of providing our services and functions, we collect personal information directly from you, or from a person acting on your behalf. Without your personal information we may be unable to provide our services to you. The type of personal information we collect will depend on your dealings with us. Generally, we may collect the following types of personal information:

  • name, pet name, pet breed, pet age, pet gender, mailing or street address, email address, telephone number/s, any other contact details you wish to provide, age or birth date, profession, occupation or job title;
  • details of the products and services you have been provided with from us, purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries;
  • any forms you complete; or
  • information you provide to us through customer surveys or online contacts.

At times, we may collect some information that is not personal information as it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or information about how users use our Website and App.

02

Other information ilume collects

We use third-party analytics tools to help us measure traffic and usage trends for our Website and App. These tools collect information sent by your device or our Website or App, including the web pages you visit, add-ons, and other information that assists us in improving our Website and App. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual user.

When browsing or searching our Website and App, our server automatically collects navigational data to help us improve their content and navigation. One way which navigational data is collected is by placing ‘cookies’ in your browser file on your hard drive. A ‘cookie’ is a small amount of information that is transferred to your browser by our web server. The web server that gives you the cookie is the only web server that can read the cookie again. The cookie therefore serves as a memory for you and can remember such details as your favourite search criteria so you do not have to enter the same information every time you come to our Website. Cookies do not capture or track any personal information and by themselves cannot identify you as an individual. If you wish, you may elect not to accept cookies on your browser. This should not adversely affect your experience when visiting our Website or App.

Log file information is automatically reported by your browser each time you make a request to access (i.e. visit) a web page or app. It can also be provided when the content of the web page or app is downloaded to your browser or device. When you use our Website or App, our servers automatically record certain log file information, including your web request, IP address, browser type, referring / exit pages and URLS, number of clicks and how you interact with links, domain names, landing pages, pages viewed and other such information. We may also collect similar information from emails sent to our users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the services provided by us.

When you use a mobile device to access our service, we may access, collect, monitor, store on your device, and/or remotely store on or more “device identifiers”. Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by ilume. A device identifier may deliver information to us or to a third party partner about how your browse and use our service and may help us or others provide reports or personalized content. Some features of our Website and App may not function properly if use or availability of device identifiers is impaired or disabled.

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Location information

Through your use of the App (and Website), you can allow us to provide you with useful features such as sending personalised push notifications based on your location. We may use information from GPS and Bluetooth signals, device sensor data, Wi-Fi access points and cell towers or an IP address received from your browser or device to determine your approximate location. The type of information we receive from you about your location will vary depending on your device and account settings. For example, if you wish to change what location data we can access and disable any location features such as background location data, you can do so at any time by adjusting your device settings.

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Use of personal information

We use your personal information for legitimate purposes only, including:

  • to provide news, information, products and services to you and to send communication requests to you;
  • to answer enquiries and provide advice (including frequently asked questions) about existing and new campaigns, services or products;
  • to develop electronic and hard copy databases, marketing lists, mail-outs, provided you have consented to receiving marketing and promotional material via email from us;
  • for planning, product or service development including to improve our Website and App (based on the information and feedback we receive from you), quality control and for research purposes;
  • to improve customer service (new information helps us to more effectively personalise and respond to your service requests and needs); and
  • if applicable, conduct research, collate and consider data and produce insights in respect of any trials you may participate in.

05

Protecting your personal information

We store information in different ways, including paper and electronic form.

We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, human error, modification or disclosure including:

  • secure password protected databases for storage;
  • confidentiality requirements of staff;
  • security for access to our systems including firewalls; and
  • limiting the provision of personal information to third parties on a need to know basis, and subject to commitments from them that are similar to the commitments we make in this Policy.

Due to the nature of electronic communications and the public internet, we cannot guarantee that personal information will be protected against unauthorised access or misuse. We do not accept any liability for breaches due to human error, malicious or inadvertent disclosure, technology flaws or malfunction, or the improper actions of unauthorised third parties.

06

Disclosure of personal information

We will only disclose your personal information to third parties in certain limited circumstances (including as outlined above). Organisations to which we may disclose information include ilume related companies, and any agents, consultants, advisers, service providers and suppliers we work with. We do not provide your information to third parties for them to use to market their products and services to you. From time to time, our Website and App may contain links to other websites, apps, resources and affiliates of ilume, which may have a different privacy policy to us. Accordingly, you should check the privacy policies on their respective websites/applications.

07

Management & security of personal information

We understand that security of personal information is important to you. We aim to take all reasonable steps to ensure that the personal information we hold about you is not the subject of loss, misuse or unauthorised access or alteration and is accurate and up to date. We also take reasonable steps to destroy or permanently de-identify personal information if we no longer require this information. In some circumstances, however, your information can never be completely destroyed due to legal or accounting requirements or where it is held on a database.

08

Access to & correction of personal information

We take reasonable steps to ensure that all information we collect, use or disclose about you is accurate, complete and relevant. If you believe that we hold incorrect, incomplete or irrelevant information about you, please notify us and we will endeavour to update the information as soon as possible. You may access your information held by us (subject to some exceptions allowed by law), without charge. If you wish to know what personal information we hold about you or to correct any personal information we hold about you, please contact us via the contact details below.

09

Direct marketing materials

We may send you direct marketing communications and information about our products and services that we may consider may be of interest to you. These communications may be sent in various forms including through the App, via email, in newsletters and by post, in accordance with applicable marketing laws.

You may choose to opt out of our marketing communication activities at any time. If you do not wish to receive emails or material containing marketing and promotional content from us, please let us know via email, being sure to provide us with your name and address. We will then remove your name from our marketing lists.

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Queries, concerns, complaints

Providing a good customer experience is important to us. If you have any queries, or believe that ilume has breached your privacy rights in any way, please contact our office on 245 St Kilda Road, St Kilda or email us at [email protected] We will try to satisfy any questions or concerns that you have. If we do not answer your concerns to your satisfaction you have the right to make a complaint to the Office of the Australian Information Commissioner, at www.oaic.gov.au or on 1300 363 992.

We are ilume

245 St Kilda Road

St Kilda VIC 3182

Australia

[email protected]

Shop

How it works

Our Story

Meals & Ingredients

Subscriptions

my account

Journal

Faqs

Contact

Curious? Join our community

We’re all ears

Questions? Feedback? We’re Melbourne-based and ready to help.

Call us Monday to Friday from 9am to 5pm on 03 8400 4476, or catch our FAQs here.

ilume HQ

245 St Kilda Road, St Kilda VIC 3182

  • Privacy Policy
  • Terms & Conditions